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HOW TO MEASURE THE DIMENSIONS
OF MY SHIPMENT?
It is necessary to take the transport packaging into account when measuring the dimensions.
Here are some parcel-type examples that will show you how to specify the dimensions of your shipment.
TO KNOW MORE ABOUT THE TYPES OF SHIPMENT
An envelope or letter corresponds to an object whose packaging generally consists of an envelope made of paper, cardboard or even plastic.
The dimensions of the envelope can vary. Its thickness is negligible, it is rarely greater than 2 cm.
If the weight of the envelope or the letter is greater than 3 kg, the shipment will be considered a parcel by Boxtale.com.
A parcel or packet corresponds to an object whose conditioning (or packaging) generally consists of a cardboard or wooden box (with 3 dimensions). This is often a parallelepiped whose weight does not exceed 70 kg.>
Important: if the weight of the parcel exceeds 30 kg, its handling is often done with the assistance of a two-wheel hand truck or a small two-wheel trolley.
The offering of transport companies (delivery in D+1 for France) generally applies only to parcels less than 30 kg.
This section includes the objects whose weight is greater than 3 kg and whose dimensions make standard packaging difficult. It is generally about furniture, household (or office) objects of large dimension, appliances, objects with a very specific shape or unwieldy objects or objects whose weight is greater than 70 kg. The object in question is difficult to place in a parcel in a cardboard box and the packaging generally requires particular attention.
It can also be about fragile objects where the packaging can be selected by the carrier>.
The movement and transport of the object by the transport company often require several experienced persons or can be done with the assistance of a two-wheel hand truck, a four-wheel trolley or suitable equipment according to the weight.
A pallet corresponds to one load unit that is built based on a platform (or loading tray). The load must be covered with a plastic sheet. It consists of objects, group of objects, parcels, packets or elements solidly fastened on the pallet (wood, plastic or metal, etc.), which everything covered using a pallet sheet.
On the site Boxtale.com, the weight of a pallet starts at 30 kg, can not exceed 1,000 kg and the height can not exceed 180 cm. In France pallets generally comply with international standards (Europe pallet or Eur EPAL pallet 80 x 120 cm, unit weight of an empty pallet: minimum 20 kg).
For pick-up, a pallet requires easy access (street level) allowing the use of a fork-lift truck for pallets or manual pallet truck. The handling and shipping of pallets by carriers is exclusively reserved for businesses.
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more about secure payment
When paying by bank card the authentication system (independent d'Boxtale.com) may ask you for an extra code. Enter this code after entering the details of your credit card. If you do not know the code, please contact your bank.
Ogone is a European secure payment operator and is PCI DSS certified by Visa and Mastercard, and TDC certified by American Express.
These certifications guarantee that the operational processes and technical solutions used by Ogone comply with the highest standards in terms of security of exchanges and protection of bank details.
Ogone is one of the leading global payment operators and provides its clients and partners with these certifications.
Ogone is protected by different "firewall" systems and protocol conversions; sensitive data is systematically encrypted and access to databases is strictly controlled.
The Ogone e-Commerce solution ensures the confidentiality of payment data (in particular credit card numbers). The retailer and the applications of the retailer's site do not at any time have access to the buyer's credit card numbers.
All communications between the client's web browser and Ogone e-Commerce take place using SSL 3,0 128 bits encryption techniques. It is impossible for the client to use a web browser which is not compatible with this encryption technique. Our website is certified by Verisign, which attests to the existence of Ogone and our use of the SSL certificate to encrypt confidential data.
For more details on the security of our e-Commerce solution, please visit: https://secure.ogone.com/ncol/security_oec2.asp?mode=STD
For more information on Ogone, please visit www.ogone.com
FIND MY ORDER
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REMINDER OF YOUR FOLDER NUMBER
To recover your folder number, enter the email address used for the billing of your shipment.